ENVIRONMENT & CLIMATE PROTECTION
Our environmental responsibility
Our philosophy? We walk the talk. As a company, we actively shape the future, moving sustainable environmental and social development forward. This is an integral part of our company vision, and we take responsibility seriously. We implement effective, regional, and global environmental and climate protection measures in our company and through our shops. We consistently evaluate our impact on the environment and the climate, further developing and optimising our initiatives. We're always looking for new, climate-friendly solutions because there is no plan(et) B!
Climate crisis – The earth is ablaze
100 corporations are responsible for about 70% of all CO2 emissions worldwide. Our planet is overheating faster than expected. The consequences? More droughts, heavier rainfalls, more floods, more hurricanes. The earth only has limited resources but it consumes the equivalent of 1.75 earth-sized planets annually. About 60% of this is due to excess greenhouse gas emissions that are no longer returned to natural cycles. They cause enormous damage to people, nature and the climate.
We’re implementing many options to minimise the impact of our business activities on the environment and climate. To that end, we have implemented extensive eco-friendly measures in recent years. Furthermore, we strive continuously to prevent greenhouse gas emissions in the first place while simultaneously reducing unavoidable CO2 emissions as much as possible.
Our carbon footprint is a very powerful indicator of our environmental impact. At niceshops, we calculate our carbon footprint according to the Greenhouse Gas Protocol standards. This determines where we stand and which areas require the most attention or innovation.
SUSTAINABILITY
We meet 100% of our total energy consumption needs at our headquarters using green electricity. More than 50% is sourced directly from our in-house photovoltaic system that spans over the entire roof.
Our headquarters and logistics centre are largely heated and cooled using waste heat generated by the neighbouring farmer's biogas plant. By utilising the unused waste heat, we're making sensible use of the potential of renewable energy that is already available.
Wood played a dominant role in the construction of our large logistics centre which was built according to the highest energy-saving standards. In the truest sense of the word. Wood was used wherever possible: from the glued laminated beams to the walls and our in-house bridge. A total of 3,609 cubic metres of wood were used throughout the building. The naturally renewable raw material also makes a statement in terms of its eco-balance: since 1 tonne of CO2 is stored in every cubic metre of wood, we were able to bind 3,609 tonnes of CO2.
Electric cars have many advantages. They are much more environment-friendly and resource-saving than vehicles with combustion engines, as they do not emit exhaust gases that are harmful to the environment or our health. In addition, we "fuel" them with electricity from renewable energy sources obtained from our photovoltaic system. We have electric company cars and more than 30 charging stations. Our colleagues have access to a pool of four e-cars, one e-van and eight e-bikes for both business and personal use.
SUSTAINABILITY
Environment-friendly, compostable and plastic-free - this is our policy for selecting packaging materials, which we implement across the board, with only a few exceptions. Plus: the innovative niceshops packages can be reused for shipping and returns. The packaging can be used without any adhesive tape thanks to our patented design - a solution that received the Austrian State Prize within the packaging industry and the "WorldStar Global Packaging Award".
We've taken many steps towards environmental and climate protection when it comes to cooking and the kitchen. These include using returnable bottles for all drinks and a weekly Veggie Day meal option. Our kitchen philosophy? Regional, seasonal and sustainable! We rarely have any leftovers as everything we use is precisely calculated. We also use up leftover food from our online shops. The organic waste generated in our kitchen is disposed of appropriately: leftover food goes to a composting plant which produces fertiliser, while used oils and fats are processed into biodiesel. Our central kitchen is designed to be modern and energy-efficient. For example, with heat recovery from all kitchen appliances.
Since the use of cars makes a significant contribution towards the overall CO2 emission overall count, we have set up our very own "mobility task force". We initiate and promote various ways to showcase environmentally and climate-friendly alternatives to using cars as a form of transport. For example, we subsidise travel cards for public transport, organise car-free days, and promote carpooling and the use of company bicycles. We also give preference to e-cars or public transport, such as trains for business trips.
We draw inspiration from nature’s material cycles whereby nothing is wasted, lost or unused as a model for our waste management concept. We are able to filter out important resources and valuable materials that are transported directly to a recycling plant by separating waste accurately, cleanly and according to the material type.
Our product return rate accounts for less than 3%. On the one hand, we strive to uphold product quality to avoid returns altogether. On the other hand, we are continuously working on accurate data analysis to avoid transport damage, thereby avoiding returns. Goods do not simply end up in the rubbish. We inspect all returned goods and, depending on their condition, offer them as A or B goods in our online shops or recycle them internally. We repair defective products when appropriate or use their components as spare parts.
We offer EXPRESS shipping in Graz - i.e. delivery within one day. With this service, we deliver our parcels mainly by bicycle courier for an additional charge. In addition to being climate-friendly, this also reduces the burden on city traffic.
In the DACH region, our parcels are delivered in a largely climate-neutral manner, except for a very small percentage, especially in the case of pallet shipping and special freight-forwarding services. Customers in Graz also have the option of delivery by bicycle courier.
In southeast Styria, we support farmers in cultivating their fields. Together with the Humus+ project based on the Kaindorf ecoregion, we demonstrate how more humus can be built up in the soil. Humus binds enormous amounts of CO2. Additionally, the risk of flooding decreases because the soil absorbs more water and plants are better equipped to survive during drier periods.
We are facing a host of crises, be it environmental, climate or extinction of species. Where do we begin and how do we rectify the situation? A turnaround is needed which begins with each and every one of us. First and foremost, we need to take charge. There is so much that we can all do to save our planet. The commitment and drive at niceshops demonstrate what is possible when it comes to climate and environmental protection. We all help shape the future with every step taken and every decision that is made. We want to encourage and inspire you to work together with us towards sustainability. We can accomplish it - together!