Who we are
Niceshops GmbH is an Austrian online retailer and e-commerce service provider headquartered in Saaz, Styria, with additional locations in Graz and Vienna. We develop online shops in various product segments and are globally active. We offer more than 45 different shops in more than 400 online domains. As an e-commerce partner, we also offer wide-ranging services to retailers - from information technology and logistics to customer care. We also develop and manufacture our own brands and products.
We operate our own online shops and provide business fulfilment for partners from the industry. We offer our business and private customers a seamless sales and shopping experience.
We ship nearly 20,000 parcels worldwide every day. Our online shops are currently translated into 16 languages, enabling us to serve a continuously growing market. We are also currently the only service provider in Central Europe to offer Next-Day Delivery using standard shipping within five markets. This means that customers in Rome, Berlin, Budapest, Ljubljana and Vienna can order by noon and receive delivery the next day. This service is available throughout Europe for an additional fee. Furthermore, we offer Same-Day Delivery in Graz and Vienna - with more cities to come.
Our Cosmeterie store offers an innovative combination of e-commerce and brick-and-mortar retail. This allows us to offer customers a completely new shopping experience that combines the advantages of online shopping and the physical store experience in a unique way.
We currently serve around 1.5 million active customers. We are the market leader in several European markets with online shops such as "3DJake", "Ecco Verde" and "pools.shop" with a comprehensive product range that includes two million products. Our turnover boasts an average increase of between 40 and 70% annually. In 2020, we broke the 100 million euro mark for the very first time and reached a benchmark of 155 million euros in 2021.
At niceshops, internationalisation (with an 80% export quota) fused with a targeted niche strategy forms the foundation for our growth. What's behind our economic success? All the core competencies necessary for e-commerce (software development, performance marketing, logistics and customer support) are represented by our departments and our employee satisfaction is exceptionally high.
"At niceshops, we work towards creating a climate-neutral company together. This enables us all to live well, which in turn makes the world a better place. We have been recognised as one of the best employers in Europe for our efforts." Our corporate vision and mutual social responsibility create a common thread running through all areas of the company. We actively shape the future by contributing to sustainable, environmentally friendly and socially responsible development.
ENVIRONMENTAL AND CLIMATE PROTECTION
"Our planet is our home, our only home.“
Environmental protection is an integral part of our corporate vision. It is the key to a world worth living in, as well as the key to economic success. Economic success and sustainability are mutually dependent. Without economic success, we cannot work sustainably and without sustainability, we cannot be successful long term. We have been climate-neutral since 2018, and are particularly proud of it. Our sustainability strategy is based on three pillars. What effective environmental protection and climate protection measures do we implement in our online shops?
"You need an awesome team to achieve awesome results.“
Our employees are not only our biggest asset; they are also the core of niceshops. Mutual respect, appreciation and a family-like atmosphere define our corporate culture. At niceshops, we work, live, laugh and celebrate together. We offer our colleagues optimal opportunities for professional development and promote individuality, creativity and personal potential, helping people perform their best and enjoy their work.
"Be yourself, there's no one better!“
This is the motto we live by at niceshops. Around 500 people from 20 nations make up our passionate nicepeople. Interested in joining our team?
"Teamwork makes the dream work.“
We're convinced that innovation comes from within the company. We need our teams to cooperate to achieve our goals, and a feel-good atmosphere in which team spirit can develop is essential to our cause. Since 2010, more and more nicepeople have enriched niceshops, contributing their strengths and enthusiasm to our numbers. This creates a feeling of togetherness that makes us the company we strive to be.
"Only curiosity leads to knowledge.“
Be the first to discover what’s new at niceshops! Download the latest press releases and high-resolution photos in our press area. Contact our dedicated and competent press team for press enquiries, media cooperation and more.
"Information requires communication“
And we love to communicate! That's why we offer exciting insights into our online shops, new developments, press releases and lots of other useful information.